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Privacy Policy

Last updated: 10/09/18


1. About this policy

SPJ Enterprises Limited is committed to protecting and respecting your privacy.  This policy describes how we collect, use and otherwise process personal information relating to you, or that you provide to us:

  • when you visit or use:
  • our website at taalnoir.com (the “Website”);
  • any of our computer or mobile software applications (“Apps”);
  • our social media pages; and
  • any of the services accessible through the Website (the Services); and
  • when you contact us (by email or telephone or in person), for example to request our news and updates or to submit a query or comment regarding the Website or its content; and
  • through offline sales and marketing activities.

Personal information is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read this policycarefully to understand our practices regarding personal information.

By visiting the Website, accessing one of our social media pages and/or using the Services, you are accepting to the practices described in this policy.

For the purposes of this policy, all references to the Website shall include a reference to the Apps, and references to “SPJ”, “we”, “us” or “our” are to SPJ Enterprises Limited, a company incorporated in England and Wales under company number 10351346, and having its registered office at 17 Kingswood Park Avenue, Plymouth, England, PL3 4NQ.

For the purposes of data protection laws, thedata controller is SPJ.  In this Policy, the terms “personal data (or information)”, “processing”, “data controller” and “data processor” shall have the meaning ascribed to them in the General Data Protection Regulation ((EU) 2016/679).


2. What personal data do we collect?

2.1 Information that we collect from you

The type of information we collect from you will depend upon the type of interaction you have with us.
Broadly speaking, the types of personal data that we collect may include:

  • you are a customer of SPJ: your first and last name, email address, postal address, telephone number and the details of the transactions which you conduct using the Services;
  • if you are a job applicant, employee or contractor: your full name, contact details (including address, phone number and email address), identification details, job title, employment history and education details, names and contact details of referees, next of kin details, national insurance number or other information if required by law;
  • personal data that you provide by completing forms on the Website, including if you sign up to receive our newsletter, search for a product, place an order on the Website, request any information, or enter into any competition or promotion;
  • if you register or create account with us, your log-in and password details;
  • information contained in messages when you post on our social media pages;
  • information contained in communications you send to us, for example when you report a problem or to submit queries, concerns or comments regarding the Website or its content; and
  • data from surveys that we may, from time to time, run on the Website for research purposes, if you choose to respond to, or participate in, them.

You are under no obligation to provide any such data. However, if you choose to withhold requested information, you may not be able to access all of the Website’s contents and services.

Payment processing services are provided by a third party.  Any payment card details that you input when placing an order via the Website are received directly by the payment service provider and will be subject to its terms of use and privacy policy. SPJ does not store any of your payment card details on its systems. By inputting payment card details, you are accepting that your payment card details may be used by the payment services provider for the purpose of paying for your order. If you have any questions relating to these services please contact the relevant payment service provider.

2.2 Publically Available Information

We may also collect information relating to you that is available on the Internet, such as from Facebook, LinkedIn, Twitter and Google, or other publicly available information that we acquire from our service providers.

2.3 Website Navigational Information

We also collect personal data automatically when you use the Website and when you navigate through the Website. Data collected automatically may include information about your computer and your visits to the Website, such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed, and other data collected through cookies and other tracking technologies.  For more information on our use of these technologies, see our Cookies section below.


3. Information About Children

This Website is not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16. If you believe that we have collected information about a child under 16, please send an email or write to us using the details provided in the Contact section, so that we may delete the information.


4. How do we use personal data?

4.1 For the purposes of our legitimate interests

We use personal data relating to you that we collect, or that you provide to us, for the purposes of our legitimate interests as follows:

  • to respond to your queries;
  • to provide you with information, products or services that you request from us;
  • to provide you with information, products or services that we feel may interest you (including products or services of carefully-selected third parties), where you have expressly consented to be contacted for such purposes (please see paragraph entitled “Your rights” for further information);
  • to ensure that content from the Website is presented in the most effective manner for you and for your computer;
  • to notify you about changes to the Website and the materials on the Website; and
  • as part of our efforts to keep the Website safe and secure.

We may combine this data with personal data you give to us and personal data we collect that relates to you. We may use this personal data and the combined data for the purposes set out above (depending on the type of data we receive).

You have the right to object to this processing if you wish, and if you wish to do so, please send an email or write to us using the details provided in the Contact Ussection.  Please bear in mind that if you object this may affect our ability to carry out the tasks above for your benefit.

We will never sell personal data relating to you to any third party.


5. How do we share personal data with third parties?

We may disclose personal data relating to you to third parties in certain circumstances including (but not limited to) the following:

  • our suppliers, who may despatch products that you order via the Website directly to you;
  • other third parties that we engage to help us run our business, such as payment processors and couriers;
  • analytics and search engine service providers that assist us in the improvement and optimisation of this Website;
  • our professional advisors, including lawyers, accountants, tax advisors and auditors;
  • law enforcement bodies, Courts of law or as otherwise required or authorised by law; and
  • regulatory or government bodies for the purposes of resolving complaints or disputes both internally and externally or to comply with any investigation by one of those bodies.

We may also disclose personal data to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets;
  • if we restructure our business, or if integrate our business with another group of companies, in which case personal data held by us will be disclosed to the new owner to be used in the same ways set out in this policy;
  • if we are under a duty to disclose or share personal data relating to you in order to comply with any legal obligation, or in order to enforce or apply our Terms of Sale on which we supply products to you, or website Terms of Use and other agreements; or to protect the rights, property, or safety of us, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction;
  • for any other purposes that you would reasonably expect.

Before SPJ discloses any personal data to a third party, we take steps to ensure that the third party will protect personal data in accordance with applicable privacy laws and in a manner consistent with this policy. Third parties are required to restrict their use of this information to the purpose for which the information was provided.


6. External Links

Although this Website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this Website.

This Website may, from time to time, contain links to and from the websites of our distributors, partners, partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


7. Social Media Platforms

Communication, engagement and actions taken through external social media platforms that we participate on are subject to the terms and conditions as well as the privacy policies of those social media platforms.

You are advised to use social media platforms wisely and communicate/participate on them with due care and caution with regard to your personal data. We will never ask for personal or sensitive data through social media platforms and we encourage users wishing to discuss sensitive details to contact the relevant platform provider through primary communication channels such as by telephone or email.

This Website may use social sharing buttons which help share web content directly from our web pages to the social media platform in question. Where you use such social sharing buttons you do so at your own discretion – you should note that the social media platform may track and save your request to share a web page respectively through your social media platform account. Please note these social media platforms have their own privacy policies, and we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these social media platforms.


8. Shortened Links in Social Media

We may through our social media platform accounts share web links to relevant web pages. By default some social media platforms shorten lengthy URLs.

Users are advised to take caution and exercise good judgement before clicking on any shortened URLs published on social media platforms by us. Despite the best efforts to ensure only genuine URLs are published, many social media platforms are prone to spam and hacking and therefore we cannot be held liable for any damages or implications caused by visiting any shortened links.


9. Where do we store personal data?

The personal data that we collect from you may be transferred to, and stored at, locations outside the European Economic Area (“EEA“). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or service providers. These staff may be engaged in, among other things, the fulfilment of your order and the processing of your payment details.

Countries where personal data relating to you may be stored and / or processed, or where recipients of personal data relating to you may be located may have data protection laws which differ to the data protection laws in your country of residence.

By submitting your personal data, you accept that personal data relating to you may be transferred, stored or processed in this way. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this policy.


10. How do we protection personal data?

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect personal data relating to you, we cannot guarantee the security of such data transmitted to the Website; any transmission is at your own risk. Once we have received personal data relating to you, we use strict procedures and security features to try to prevent unauthorised access.

All information you provide to SPJ is stored on secure servers. Any payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted industry-standard encryption technologies when transferring or receiving personal data, such as SSL technology. The safety and security of your information and any personal data relating to you also depends on you. Where we have given you (or where you have chosen) a password that enables you to access certain parts of the Website and/or the Services, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

SPJ takes steps to destroy or de-identify personal data when the information is no longer required for any purpose for which it may be used or disclosed by us and we are no longer required by law to retain the information.


11. Your rights

You have the right to access personal data held relating to you. To protect your privacy, we may take steps to verify your identity before taking any action in response to any request. You will not have to pay a fee to access personal information relating to you (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

We also want to make sure that personal data relating to you that we hold is accurate and up to date. You may ask us to correct or remove any information you think is inaccurate.

You also have the right, in certain circumstances, to:

  • the erasure of personal data relating to you that we hold;
  • the restriction of processing of personal data relating to you that we hold; and
  • object to our processing of personal data relating to you that we hold.

Requests in this section should be sent by email or by writing to us using the contact details set out at the end of this policy.

We will only send you marketing material if you consent. When you have consented to marketing material, you have the right at any time to ask us not to process personal data relating to you for marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the marketing emails we send to you.  You can also exercise the right at any time by sending an email or by writing to us using the contact details set out at the end of this policy.

If you have a concern about the way we are collecting or using your personal information, we request that you raise your concern with us in the first instance. Alternatively, you can contact the Information Commissioner’s Office at https://ico.org.uk/concerns/.


12. Changes to this policy

SPJ reviews and amends its privacy policy from time to time.  Any changes we make to this policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check this page occasionally to review any updates or changes to this Policy. This helps you be aware of what information we collect, how we use it and under what circumstances, if any, it is disclosed.


13. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

SPJEnterprises Limited
17 Kingswood Park Avenue
Plymouth
England PL3 4NQ

Email: info@taalnoir.com
Phone: +44 (0)7521 058 276

 

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